YOURGAMEBUILDERHC: understand in a few minutes the reasons for this flow

Summary of the purchase

Origin Purchase by card on the internet
Recurrent Yes (monthly)
Cancel online for free Yes

 

Cancellation assistance: you can get help to identify and cancel the purchase (paid service).
👉 Click here 👈 to stop future identical purchases (and request a refund).

YOURGAMEBUILDERHC: unknown debits: what is this payment for?

A YOURGAMEBUILDERHC money withdrawal appears in your bank account? It can be compared to a subscription to one or more websites. These different sites operate with a hidden subscription scheme which most of the time comes from an offer or a trial, or even from a verification of your majority. The hidden subscription may even be linked to participation in games or competitions. It is therefore essential when making any purchase to understand whether this payment is one-off or whether it is actually a subscription.

If you subscribe to YOURGAMEBUILDERHC without actually consenting to it, we give you some reading to help you cancel these payments.

Stop payments titled YOURGAMEBUILDERHC?

In order to cancel YOURGAMEBUILDERHC direct debits, we advise you to go to the site and simply validate this unsubscription by contacting them. On the website where the subscription comes from, you have an online procedure which allows you to stop the subscription. It is necessary to follow the procedure, so payments will be stopped as soon as the subscription is canceled.

These steps may not work or may be relatively complex. A digital solution exists! Specialized sites offer their services to help Internet users unsubscribe, as part of a hidden subscription, such as I stop the costs!. Effectively, you call on these teams to cancel your subscription for you.

YOURGAMEBUILDERHC cannot be reached: how can I get in touch with their customer service as quickly as possible?

To unsubscribe, you must contact YOURGAMEBUILDERHC directly through their website.

All information is noted on their contact page or on their legal notices page. The request must be sent via their contact form or by email, and in the majority of cases you will receive an acknowledgment of receipt by email. All these notices are listed on their website and you can find them in the general conditions of sale or conditions of use pages. Do not hesitate to also consult other sites such as forums, to find the necessary contact details.

Is legal action against YOURGAMEBUILDERHC possible?

Do you discover regular debits on your bank statement? These payments can be recurring with several different amounts. It is therefore legitimate to try to obtain a refund, particularly by wanting to file a complaint against the site in question. However, be careful, if you made the first purchase of your own free will, then the procedures cannot be successful since your card has not been lost or stolen. It cannot be a hacking of your bank card since you still hold it. When you make a payment, you accept the payment and thus the conditions of sale (the T&Cs, very little taken into account by Internet users), which leads you to be committed to a contract.

It is advisable to notify your banker in order to have the necessary and useful information in the case of a similar purchase online.

Cancel Purchase

Obtaining a refund following a hidden subscription: things are moving legally!

 

🔹 The Decision of April 13, 2023 of the CJEU:

  • The CJEU has issued a decision regarding the right of withdrawal for subscriptions.
  • The case concerned a person who had signed up for an online subscription and wanted to cancel after starting to use the service.
  • The Court decided that even if you start using a service, you still have the right to withdraw in certain cases, in particular if information about this right was not clearly given at the time of purchase.

🔹 Important Points:

  • Right of withdrawal : You generally have 14 days to change your mind after signing up for a subscription or purchasing something online.
  • Transparent information : sellers must provide you with clear information about your right of withdrawal. If not, you can cancel your subscription even after you have started using the service.
  • Exceptions : There are exceptions, for example for personalized products or digital services already in use.

    🔹 Why it's Important:

    • Consumer protection : This protects you against unfair commercial practices.
    • Responsibility of sellers : Companies should be transparent and honest about your rights.

     

    For more details, you can consult the following resources:

    Remember, knowing your rights is essential! 💪

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