YXCALLS: withdrawals from my bank account, what are they?

Summary of the purchase

Origin Purchase by card on the internet
Recurrent Yes (monthly)
Cancel online for free Yes

 

Cancellation assistance: you can get help to identify and cancel the purchase (paid service).
👉 Click here 👈 to stop future identical purchases (and request a refund).

YXCALLS: payments and subscription not agreed

Is there a frequent direct debit on your bank account, marked YXCALLS? This is most certainly a service contracted on the internet and therefore an online subscription. Subscriptions on the internet are very common, without us expecting it and very often, sites use offers to hide a commitment: they offer registration for a competition, or for a trial period without clearly indicating that it will be a subscription subscription.

If you have never wanted to subscribe to YXCALLS we give you some advice in this article.

How can I permanently stop withdrawals called YXCALLS?

Don't be afraid: unsubscribing from an online subscription is possible, you just have to cancel it. Thus payments entitled YXCALLS will be canceled. We advise you to contact the website's customer service and inform them of your unsubscription request, so that the monthly payments can be canceled.

You do not know how to do it ? Or you don't have time? The procedures can be delegated to online services, which will do the necessary work for you! The teams of I stop the costs! have experience in this area to help you: their service is not free but it allows you to cancel the subscription as quickly as possible.

What is the procedure for sending a cancellation request to YXCALLS?

To unsubscribe from YXCALLS, you must go to the contact page of the website, where the payments come from.

You must then, for example, request unsubscription via their contact page or send an email to their customer service. Please note: when you give your contact details such as your email or telephone number, this information must be true and correct so that their service can contact you and notify you of the termination of the subscription complained of. Some sites offer the possibility of connecting to a customer area where all the procedures are listed, such as that for terminating the contract. Registration is linked to the creation of an account when paying on the site, with your email address.

Is YXCALLS really a scam?

There are many questions from Internet users on this subject. If you are at the very origin of the online purchase, in the sense that your card has neither been stolen nor lost, we cannot speak of a scam. Lawsuits, in particular for reimbursement, will therefore not be justified. It should be added to this that when buying on the internet, you accept the conditions of sale (or CGV) even if we are aware that few people read them. By checking these conditions, you therefore agree with them and you have agreed to be bound by this subscription.

You can ask your bank for more information on this.

Cancel Purchase

Obtaining a refund following a hidden subscription: things are moving legally!

 

🔹 The Decision of April 13, 2023 of the CJEU:

  • The CJEU has issued a decision regarding the right of withdrawal for subscriptions.
  • The case concerned a person who had signed up for an online subscription and wanted to cancel after starting to use the service.
  • The Court decided that even if you start using a service, you still have the right to withdraw in certain cases, in particular if information about this right was not clearly given at the time of purchase.

🔹 Important Points:

  • Right of withdrawal : You generally have 14 days to change your mind after signing up for a subscription or purchasing something online.
  • Transparent information : sellers must provide you with clear information about your right of withdrawal. If not, you can cancel your subscription even after you have started using the service.
  • Exceptions : There are exceptions, for example for personalized products or digital services already in use.

    🔹 Why it's Important:

    • Consumer protection : This protects you against unfair commercial practices.
    • Responsibility of sellers : Companies should be transparent and honest about your rights.

     

    For more details, you can consult the following resources:

    Remember, knowing your rights is essential! 💪

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